Set up your NOWATCH App

Welcome to the NOWATCH app!

Before you can explore all its features, you'll need to create an account. Please enter the following details to get started:

• First name

• Last name

• Email address

• Password

Once done, tap Create Account.

You’ll receive a verification email in your inbox. Once you’ve confirmed your email address, you can log in using the email and password you just created.

Make sure your NOWATCH is fully charged before starting the setup process. You can learn how to charge your device here.

To proceed with the next steps, please keep your NOWATCH on the charger.

Now it's time to pair your device with the app for the first time. A pairing screen should open up.

In the pairing screen, follow the steps below:

1. Tap Start Pairing

2. A pop-up will show asking you to enable Bluetooth.

3. Open your phone's Settings and toggle Bluetooth on. Your phone will begin searching for your device.

4. Choose your device by tapping the right NOWATCH serial number. The serial number starts with NX and should match the one on the device. You'll find it on the back side of the watch printed in small text above the sensors.

5. Tap Pair. After a few seconds, your NOWATCH should be successfully connected.

You’ll know it’s connected when you see a green circle on the watch-shaped icon in the top-right corner of the Now screen.

For more details, tap that same icon (Device Details) to view your current connectivity status.

Get more guidance on pairing your device here.

We cannot access your data unless you agree to share it with us. Rest assured we will never sell or distribute your data.

Please note that Data Sharing is necessary to enable AI features. Additionally, when you enable Data Sharing, you can easily restore your backed-up data after deleting and reinstalling the app (iOS only).

Enable Data Sharing, by selecting Settings > Data Sharing > Toggle Share data with server on.

Next, we’ll ask for a few additional details so that your data can be calculated more accurately and tailored specifically to you.

1. Access Settings (top left corner) in the Now tab.

2. Tap Personal > Profile

3. Enter the following information:

   • Date of birth

   • Height

   • Weight

   • Gender

   • What wrist is your watch on

   • What is your dominant hand

4. Tap Save once ready.

After completing your personal information, let us know what is your intention with NOWATCH.

Choose one of the options below:

• Change my relationship with stress

• Feel more positive and confident

• Monitor and manage my health

• Create sustainable habits for myself

• Improve my relationship with others

• Feel more energised and motivated

Now that you've created your account, are connected to the app, and filled out key information, it's time to complete a short, 5-minute perceived stress questionnaire, which you can find under Settings > Personal > Perceived Stress.

Your answers help us understand your relationship with stress and identify your primary wellness goal.

We encourage you to retake the questionnaire every month to monitor your progress and reflect on how your experience with stress evolves.

Your responses will be saved in Settings.

The next section provides a brief introduction to the app. You'll find key terms related to stress and usage, including:

• Stress Gauge

• Calm Zone

• High Reactivity

• Check-in

• Check-in Vibrations

• Sleep

• Reflections (Insights by AI)

At the end, you’ll be prompted to enable NOWATCH notifications. These notifications will remind you when your battery is low and invite you to complete a Check-in.

Finally, review the onboarding screen about setting up your NOWATCH — a reminder of the steps we covered at the start of this guide.