NOWATCH B Onboarding

Before you get started, please check that you have all the necessary NOWATCH components. We’ve taken care of setting up the watch and straps for you.

• Watch

• Strap (FKM or woven)

• Charger

• USB-C Cable

If you’d like to change your current strap, please refer to the following guide for instructions on how to attach or remove straps.

Now that you have setup your device, it's time to download the NOWATCH app!

• iOS users: Download the app on the App Store. You will require iOS 16.0 or newer.

• Android users: Download the app on Google Play. You will require Android 10 or newer.

Welcome to the NOWATCH app!

Before you can explore all its features, you'll need to create an account. Please enter the following details to get started:

• First name

• Last name

• Email address

• Password

Once done, tap Create Account.

You’ll receive a verification email in your inbox. Once you’ve confirmed your email address, you can log in using the email and password you just created.

To activate your NOWATCH, place the watch on the charger. It should activate automatically.

Place your NOWATCH on the charger with the crown (external button) positioned opposite the charging cable.

Make sure the straight edge on the watch base matches the straight edge on the charger.

The device should sit securely on the charger:

• If positioned correctly, it won’t move or rotate.

• If it feels loose or can rotate, it's not charging.

Now it's time to pair your device with the app for the first time.

In the pairing screen, follow the steps below:

1. Tap Start Pairing

2. A pop-up will show asking you to enable Bluetooth.

3. Open your phone's Settings and toggle Bluetooth on. Your phone will begin searching for your device.

4. Choose your device by tapping the right NOWATCH serial number. The serial number starts with NB and should match the one on the device. You'll find it on the back side of the watch, printed in small text above the sensors.

5. Tap Pair. After a few seconds, your NOWATCH should be successfully connected.

You’ll know it’s connected when you see a green circle on the watch-shaped icon (Device Details) in the top-right corner of the Now screen.

For more details, tap the watch icon to view your current connectivity status.

For more details, tap the watch icon to view your current connectivity status.

Get more guidance on pairing your device here.

The watch automatically syncs its time with your phone, but you’ll first need to align the hands so it shows the correct time. This process is called time calibration.

We cannot access your data unless you agree to share it with us. Rest assured we will never sell or distribute your data.

Please note that Data Sharing is necessary to enable AI features. Additionally, when you enable Data Sharing, you can easily restore your backed-up data after deleting and reinstalling the app (iOS only).

Enable Data Sharing by selecting the Share data option. You can always toggle Data Sharing on or off in Settings > Data Sharing.

Next, we’ll ask for a few additional details so that your data can be calculated more accurately and tailored specifically to you.

1. Access Settings (top left corner) in the Now tab.

2. Tap Personal > Profile

3. Enter the following information:

   • Date of birth

   • Height

   • Weight

   • Gender

   • What wrist is your watch on

   • What is your dominant hand

4. Tap Save once ready.

After completing your personal information, let us know what is your intention with NOWATCH.

Choose one of the options below:

• Change my relationship with stress

• Feel more positive and confident

• Monitor and manage my health

• Create sustainable habits for myself

• Improve my relationship with others

• Feel more energised and motivated

Now that you've created your account, are connected to the app, and filled out key information, it's time to complete a short, 5-minute perceived stress questionnaire.

Your answers help us understand your relationship with stress and identify your primary wellness goal.

We encourage you to retake the questionnaire every month to monitor your progress and reflect on how your experience with stress evolves.

Your responses will be saved in Settings.

The next section provides a brief introduction to the app. You'll find key terms related to stress and usage, including:

• Reactivity Monitor

• Homeostasis

• High Reactivity

• Check-in

• Check-in Vibrations

• Sleep

• Reflections (Insights by AI)

Turn on NOWATCH notifications to stay informed! This way, we can let you know when your battery is running low and send you helpful reminders to check in and make the most of your NOWATCH.

To receive these notifications, please make sure to enable them in your phone’s settings.

Make sure to wear your NOWATCH just above your wrist bone, closer to your elbow, not your hand, and adjust the strap so it fits snugly. This helps the sensors maintain good contact with your skin for the most accurate measurements.

The crown should always point to the 8 o’clock position, no matter which wrist you wear it on.

For tips on caring for your NOWATCH, check out this guide.

To learn essential tips for optimal use, access this guide.