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HOW CAN I RESET MY PASSWORD?

Customer knowledge baseQUESTIONS & ANSWERSAPPPROFILE & SETTINGS

Are you trying to log in but can't remember your password? No worries! You can easily reset your password and create a new one. 

  1. Open the NOWATCH app.

  2. On the Login screen, press 'Forgot password?'.
    A browser window should open on your phone or tablet.

  3. Fill in the email address that you used to register your account.

  4. Press 'Reset my password'. 

    If the email address is registered, a verification code is sent.

  5. Copy the code into the first field.

  6. Fill in your new password in the remaining two fields to confirm. Make sure it is safe, by meeting the criteria listed below. 

You can now log in to the NOWATCH app again using your brand-new password!